Industries Units

In 2023, a daily average of around 4 100 persons in custody engaged at various types of productive work in about 130 workshops located at different correctional institutions generating a total of HK$481 million commercial value of products and services. The products and services are supplied to government departments and financially autonomous public bodies, and hence bring an incidental benefit of saving public money.

Objectives

The Industries Units provide work opportunities and engage persons in custody in useful work which reduces their idleness and tension, thereby contributing to institutional stability. Providing persons in custody with basic trade skills and a real world work environment can also help them develop good working habits, adopt a healthy lifestyle, as well as understand responsibilities and teamwork, thereby enhancing their employability and facilitating their rehabilitation.

Trades

Industries Unit 1 - Garment Making, Leather Products, Personal Protective Equipment

Industries Unit 2 - Sign Making, Printing, Bookbinding, Envelope Making, Precast Concrete Products, Simple Manual Work

Industries Unit 3 - Carpentry, Laundry Services, Metalwork, Fibreglass Products

Quality Policy Statement

"We are dedicated to providing quality products & services to customers.

We address customer needs in an active and professional manner.

We emphasize the timely delivery of products and services.

We foster an organizational culture of quality improvement and provide quality management training to persons in custody.

We benchmark international quality standards and promote knowledge management through corporate spirit."

Customer Focus

We are conscious of the need to upkeep the confidence of our customers through quality assurance, effective communication and close working relationship. As a continuous effort to enhance customer satisfaction, we also collaborate with the end-users in looking for ways to improve the designs and features of our products. Comprehensive quality assurance systems are set up in all production centres to monitor the production processes so as to ensure that the required quality standards are achieved.

Continual Improvement

We always strive for continual improvement to enhance product quality, customer services and business operation in coping with the fast-moving market environment and increasing customers’ demand. We also provide value-added services and total solutions to our clients such as building up an emergency linen stock for Hospital Authority to combat the possible outbreak of community epidemic diseases.

To demonstrate our commitments to quality and meeting customers’ demand, Sign Making Workshops of Pak Sha Wan Correctional Institution, all the Carpentry Workshops, Commercial Laundries and Leather Uniform Shoes Workshops of CSD have obtained certification to the internationally recognized Quality Management System – ISO 9001.

Moreover, all the Filter Mask Workshops were certified with Quality Management System for Medical Devices – ISO 13485 and filter mask products were also accredited by Hong Kong Q-Mark Council under the Hong Kong Q-Mark Product Scheme, with a view to ensure that the product quality and production management of filter masks can meet the respective standard.

Application of Modern Technology

We keep updating the Manufacturing Management and Control System to enhance operational efficiency. We also keep on applying new technologies to our workshops to improve work processes and product quality. For example, a computerised panel-sizing and a computerised numerical controlled multi-sides boring machine equipped with a robotic arm were introduced to the Smart Carpentry Workshop of Pik Uk Prison, and an automatic robotic welding system for production of traffic signal posts was introduced to the Metal Workshop of Tong Fuk Correctional Institution. The introduction of the machines not only improves production efficiency and quality but also enables persons in custody to keep pace with the latest technology which facilitates their reintegration into the society after release.

Staff Training and Development

We place significant emphasis on staff training and development. Staff members are provided with opportunities to acquire up-to-date knowledge through attending different training courses, workshops, seminars and visits which equip them with necessary skills to face new challenges. An easily accessible Knowledge Management System (KMS) in our departmental portal is widely used by staff for obtaining the products specifications, quality management system, OSH issue and relevant training materials, etc.

Occupational Safety and Health (OSH)

The Departmental OSH Steering Committee continues its leading role in the promotion of OSH and co-ordination of all related activities. OSH committee meetings, risk assessments, safety reviews and seminars are conducted regularly throughout the year for continual improvement of work environment.

Green Initiatives

We are committed to caring and protecting our environment. We have formulated green policy and measures on the basis of 3R principle – Reduce, Reuse and Recycle. We emphasize on minimizing production waste during work operations and reducing unnecessary materials such as packaging materials for finished products. We also reuse carton boxes for packaging. Environmental friendly and recycled raw materials, such as recycled paper and low volatile organic compound (VOC) printing inks in printing workshops and recycled glass sand for production of rehabilitation promotion items in precast concrete workshop are also used.